What is PayPal +?

PayPal+ is a free loyalty program that rewards you for using PayPal. When you opt into PayPal+, you’ll start earning points when you check out with PayPal both online and in shops, send money abroad, and more.

You can redeem your earned points at PayPal checkout with millions of merchants worldwide. As you earn points, you’ll unlock new tiers and benefits you can use with PayPal and our partners.

How do I opt in to PayPal+?

You can opt in on the PayPal app. If you’re not prompted to opt in when you log in, go to the PayPal+ tab at the bottom of the app to opt in.

Who is eligible to join PayPal+?

Anyone with a personal UK PayPal account.

Is there a fee to join PayPal+?

No, it's always free. That means there’s no fee to join and no subscription fee.   

Where can I see my PayPal+ information?

Tap the PayPal+ tab at the bottom of the PayPal app to view and manage your PayPal+.
There, you’ll see your current points available to redeem, your tier progress, your earn and redemption history, limited-time offers, and the additional benefits available to you.

How do I redeem my points?

In order to redeem your points at checkout, you’ll need an active debit or credit card in your wallet (this is in case your points don’t cover the entirety of the purchase). Once you’re ready to checkout, choose PayPal to pay for your purchase. Then, tap Pay with and choose PayPal+ points. All available points will automatically appear here. You can cover part of a purchase with points if you don’t have enough to cover the full amount. You’ll just need to choose a payment method to cover the remaining portion of the purchase.

What can I redeem my points for?

You can redeem them at PayPal checkout at any UK and international merchant that accepts PayPal.

What is the redemption value of my points?

• Blue members: Redemption value is 10,000 points, which gives you £100 off
• Gold members: 20% boost in redemption value, so 10,000 points give you £120 off
• Black members: 30% boost in redemption value, so 10,000 points give you £130 off

Additionally, Gold and Black members get a 50% boost on grocery, dining, and food purchases, so 10,000 points is £150 off.

What happens to my points if I close my account?

You won’t be able to redeem Rewards points if you close your PayPal account, so you should redeem them before closing your account.

Can I split a transaction between points and another funding source?

If your points don't cover your entire transaction, you can split the purchase with most non-PayPal debit and credit cards. We're working on enabling additional funding sources for these types of purchases. If you have further questions, please contact us.

Example:

You’re in the Blue tier and made a purchase of £30. You redeem 1,000 points to cover £10 of the purchase. You can pay for the remaining £20 with an external credit or debit card.

Can I opt out of PayPal+ if I change my mind?

Yes. Contact Customer Service to opt out. Once you opt out of the program, you’ll no longer have access to the program benefits.

Can I transfer my points to someone else?

No, you can’t transfer your points to someone else.

What should I do if my points are missing or my tier status didn’t update as expected?

Please contact us and we’ll help get it sorted out.