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Risk management
Smart risk management. Solid peace of mind.
Our rich intelligence and machine learning technology help you protect your business and manage risk in the background, saving time and unnecessary stress. So you can get back to doing what you love.
Trusted risk intelligence
Extensive experience
Lean on expertise earned through securely processing more than 20 billion transactions in 2022.1
Fraud detection technology
Our fraud detection tools get smarter with each transaction to help you protect your business from existing and evolving threats.
Global consumer network
With one of the world’s largest payments datasets, we can help you connect with qualified customers around the globe.
3D Secure for card payments
The platform has full support for cardholder authentication with 3D Secure. We include automatic updates as security protocols change.
Protection for PayPal payments
When you accept PayPal, Pay in 4, or payments from PayPal invoices, we can help your business avoid chargebacks, reversals, and fees—even when you’re facing a customer dispute—with Seller Protection on eligible transactions. Limits apply1
24/7 fraud monitoring
Our constant monitoring helps detect fraudulent transactions, so you can rest easy.
Zero charge
We understand how important it is to not have to worry about fraudulent transactions, so there’s no additional charge for our Seller Protection program.
Dispute resolution
If your buyer tells you about an issue, we’ll be there. And we’ll hold the disputed funds securely while we help you work toward a resolution.
Protection for card payments
Chargeback Protection can help you manage chargeback claims or use our Fraud Protection dashboard to take control of your own risk management.
Keep chargebacks in check
Chargeback Protection helps reduce the risk of fraudulent credit or debit card transactions in real time by evaluating whether to approve or decline each transaction. If one turns out to be fraudulent or results in an item not received dispute and you provide the required evidence, we’ll waive the chargeback fee and release the purchase amount.1
- Optimise authorisation rate and risk management automatically
- fee charged for each eligible transaction in addition to normal merchant transaction fees
No risk expertise needed
Built into Advanced Credit and Debit Card payments. No new integration needed.
Detect fraud
The rich data from our 15+ billion annual transactions enable real-time transaction fraud analysis and order decisioning.
Avoid false declines
Reduce the instance of false declines and avoid awkward conversations with customers.
Stay ahead of the fraudsters
Get more insight and control to help balance chargebacks and declines. Fraud Protection delivers intelligence from both the merchant and consumer sides of transactions, combined with advanced machine learning and analytics, to help you protect your business from existing and evolving threats.
- Control decisions from your own Fraud Protection workbench
- Set risk rules and filters to manage and tune your risk profile
- No additional fee for Fraud Protection
No new integration required
Save time and resources because this risk analysis solution is already built in to Advanced Credit and Debit Card payments.
Tap into rich intelligence
Put our expertise to work for you. We can give you a transaction score based on the trends we see in PayPal transactions.
Balance risk and conversion
Automatically approve and reject transactions based on custom, out-of-the-box filters. You can also set risk rules and filters to fit your risk tolerance.
Frequently asked questions
Learn from our experts
Explore helpful articles, case studies, and webinars about business operations that can help you run your business.
More ways to manage business operations
We support businesses just like yours
Every business needs a reliable partner. From secure payment processing to helpful business insights, we’re here for you.