How can I correct my personal data?

You can correct your personal data in your PayPal account, such as from the account settings or your Wallet. You can also contact us to request we correct the data for you.

Individual account customers in the US, UK or European Union may access and correct their personal data following these steps:

1. Go to Settings.
2. Click Data & Privacy.
3. Click Correct your data.
4. Follow the instructions on the screen.

Personal account customers in the US, UK or European Union may access and correct their personal data following these steps on the app:

1. Tap your profile icon.
2. Tap Data & Privacy.
3. Tap Correct your data.
4. Follow the instructions on the screen.

If you don’t have an account, you can submit a request here by clicking I can't login or I don't have an account. This will require verification of your identity before we can assist you.

We can only correct personal data when requested by the owner of that data or by a party authorised by the account holder.

If you want us to correct data that we're legally required to verify, as a financial services provider we may request additional information from you to confirm your personal data. For example, a marriage licence may be required to confirm a name change.

As part of any request to access or change personal data, we’ll conduct reasonable identity and verification checks to make sure you’re the account holder to ensure the security of your personal data. We reserve the right to disallow access or alteration to data if we're unable to verify your identity, if there is a conflicting legal obligation, or if doing so would put PayPal or other parties at risk.