Shopping online in Australia has surged in recent years: More than 80% of Aussies shopped online post-pandemic — and that number is expected to grow.1 But how many considered their online safety?
To shop safely online, consider the below best practices:
Read on to learn more.
Safe online shopping starts with knowing your rights as a buyer.
Here are some tips for online shopping and buyer protection:
Using safe online shopping websites can provide increased protection when making purchases in the digital world.
You could consider the below factors when trying to determine if a website is safe and legitimate:
Carefully review the privacy statement when shopping online. Generally, businesses are legally required to disclose how they collect, use, store, and protect personal data.4
This can help provide insight into how the business handles information, whether it’s shared with third parties, and the security measures in place to safeguard customer data.
Legitimate businesses will normally provide clear and accessible contact information, including things such as a physical address (if applicable), phone number, and email.
If a business address seems suspicious or does not match the nature of the business, it may indicate fraud. Likewise, confirming a valid phone number and reaching out to enquire about the business may provide peace of mind.
Reviews can provide insight into current or past customer’s experience with a business. This may help a potential customer to gauge the reputation and reliability of a business. Typically, if other shoppers have had negative incidents with a specific company — including fraud — they might post about it online to warn others.
By taking the right precautions, it is possible to buy with confidence, protect your shopping, and enjoy safe online shopping without compromising your security.
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