Why was my bank account payment declined (we couldn’t confirm your bank account balance)?

Unlike credit or debit card payments, instant bank account payments aren’t immediately processed by your bank. Although PayPal processes these payments in real time, it might take 2-5 business days before the money is cleared. In other words, we couldn’t confirm that your available balance is enough to complete your payment.

Here’s what can happen if the bank account payment is returned:

  • Your bank may charge a fee.
  • Your backup payment method might be used instead.
  • Your PayPal balance could go negative.

What to do

To manage your payment methods and select a preferred way to pay, go to Wallet.

More ways we can help

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