How do I send a reminder for a payment request?
Here’s how to remind someone that you requested money from them:
- Click Activity at the top of the page to locate the payment request that you sent.
- Click on the payment request once you have located it.
- Click Remind at the top right side of the page.
- Click Send a reminder (This same page will allow you to send a copy of the reminder to yourself and send a note to your customer along with the reminder).
Here’s how to change your automatic reminder settings:
- Go to your invoices.
- Click the Settings icon.
- Click Automatic Reminders.
- Edit your automatic reminder settings.
Payment requests will say "Pending" until they're paid.
When you get paid, we’ll email you and automatically add the funds to your PayPal balance.