Your GPS never found its way to you, or that striped shirt that you bought online arrived without stripes? If a purchase doesn’t go as planned and is eligible for buyer protection, our Buyer Protection Program will get you covered.
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Pay more securely with just an email address and password
If an order doesn’t arrive or match the seller’s description, we’ll reimburse the full cost for eligible purchases.
If you’re charged for something you didn't purchase, tell us. We’ll secure your account and investigate.
If you have problems with a purchase or you’re concerned about suspicious activity, identity theft or phishing, please report your suspicions.
Felicia Ong
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