How do I change the contact name on my charity PayPal account?

To change your name:

1. Go to Account Settings.
2. Click Account owner information.
3. Click Change by your name.
4. Select your type of name change.
5. Follow the instructions on the screen and click either Continue or Update Name.

We may ask you to upload supporting documentation, like a valid photo ID.

If asked to provide documentation, include photos of both the front and back of your ID, and be sure it’s not expired. It should show the whole document clearly, with no blur, glare, or shadows. We can’t accept documents if any part is covered, blocked, or missing. All 4 corners must be visible.

If you can’t access your organization’s PayPal account or if your access is as an additional user, you won’t be able to change the primary user in the account. You’ll need to contact us to make this change.