PayPal Cash and PayPal Cash Plus accounts renamed to PayPal Balance accounts

We've made some changes to the Personal accounts we're offering in the United States.   

We've upgraded the features of PayPal Cash accounts to include all the features of PayPal Cash Plus accounts and we've renamed them PayPal Balance accounts.   

Customers who don't have a Balance account can still use their Personal PayPal account to:   

  • Send money to someone or spend online using linked banks and cards 
  • Receive money and transfer it to a linked debit card or bank 
  • Split a bill or send money cross-border using linked banks and cards 
  • Sign up for and use PayPal Credit 

Do I need to do anything now that my PayPal Cash account is called a PayPal Balance account?    No, we’ve automatically made these changes. You don't need to do anything and can still use all the features you had with your PayPal Cash account.   

Here are some of the additional features you now have:  

  • Scan a check with our app to add money directly to your balance 
  • Add paychecks to your balance using Direct Deposit 
  • Get a PayPal Cash Card to spend your balance in stores, or withdraw as cash 

Do I need to do anything now that my PayPal Cash Plus account is called a PayPal Balance account?   

No, you don't need to do anything. We’ve automatically made these changes. 

You have all the features you do today. For example, you can:  

  • Keep money in your balance to easily spend, send, or hold for future purchases 
  • Add paychecks to your balance using Direct Deposit 
  • Scan a check with our app to add money directly to your balance 
  • Buy, sell, or hold cryptocurrencies, like Bitcoin 
  • Get a PayPal Cash Card to spend your balance in stores or withdraw as cash 

I'm an existing PayPal Cash account holder, why am I being asked to accept PayPal Balance account disclosures again?   

We've recently introduced a new way to hold a balance and we're moving our customers' accounts to the PayPal Balance account experience over a brief period.   

If you try to access new features such as the PayPal Cash Card or Direct Deposit during this time, you may have to accept PayPal Balance account disclosures again.

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