How can I request an additional card for someone I want to authorize to use my eBay Extras Mastercard, PayPal Cashback Mastercard, PayPal Extras Mastercard, Smart Connect, PayPal Credit Card, or PayPal Credit digital line?
There are two ways to add an authorized user to your account – online or by phone.
PayPal Cashback Mastercard and PayPal Credit Card holders:
- To add a user online, access the servicing site by logging into your PayPal account and click PayPal Cashback Mastercard or PayPal Credit Card from your account dashboard. From here, select Manage and click Add authorized users.
- To add a user by phone, just call the toll-free number on the back of your card or the phone number listed below.
For eBay Extras Mastercard, Smart Connect, and PayPal Extras Mastercard account holders:
- To add a user online, log in to your account online by clicking your eBay Extras Mastercard or PayPal Extras Mastercard account from your PayPal account dashboard. Once you’re transferred to the Synchrony Bank servicing site, select Manage Cardholders from the Services menu, and click Add a New Cardholder at the bottom of the page.
- To add a user by phone, just call the toll-free number on the back of your card or the phone number listed below.
There's no charge for authorized users’ additional cards. You will be liable for all transactions made on your credit card account by any authorized users as if they were your own transactions.
For PayPal Credit digital line and Smart Connect account holders: Adding authorized users is not available for these credit products.
You can contact Synchrony Bank customer service at:
- PayPal Credit digital line: 844-373-4961
- PayPal Credit Card: 844-209-7457
- PayPal Cashback Mastercard: 855-938-3684
- PayPal Extras Mastercard: 855-938-3694
- eBay Extras Mastercard: 866-419-4095
- Smart Connect: 866-571-3012
The PayPal Cashback Mastercard, PayPal Extras Mastercard, PayPal Credit digital line, PayPal Credit Card, Smart Connect and eBay Extras Mastercard are issued by Synchrony Bank.