When something goes wrong with your eligible transactions, PayPal Buyer Protection has you covered. Get a full refund if an eligible order isn’t significantly as described, or doesn’t arrive at your doorstep.
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If an order doesn’t arrive or match the seller’s description, we’ll reimburse the full cost for eligible purchases.
If you’re charged for something you didn't purchase, tell us. We’ll secure your account and investigate.
If you have problems with a purchase or you’re concerned about suspicious activity, identity theft or phishing, report your suspicions.
Felicia Ong