Policy Updates

Notice of Amendment(s) to the Braintree Agreement(s)

This Page

This page details and/or previews updates to Braintree users of changes to the Braintree Payment Services Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your Braintree account prior to the applicable effective date, as described in the Payment Services Agreement.

Notices

Issued: 15 October 2025

Updates to the Payment Services Agreement for EEA

Effective Date 17 December 2025:

• We are introducing a new service where PayPal Braintree will act as your payment facilitator (for which we have partnered with a new acquirer, First Data GmbH (“First Data”)). We are clarifying we may route your transactions to First Data or AIB Merchant Services, for processing. In addition to your existing agreement with AIB Merchant Services, for transactions we route to First Data, you are required by the Networks to agree to the First Data Commercial Entity Agreement.
• We are clarifying that chargeback pre-arbitration events fall within the definition of “invalidated payments” under the Payment Services Agreement.

Review the updated Payment Services Agreement

See the new First Data Commercial Entity Agreement

Updates to the Commercial Entity Agreement (formerly referred to as the Bank Agreement)

Effective Date 17 December 2025:

For existing Merchants or immediately for all new Merchants after 15 October 2025

First Merchant Processing (Ireland) Designated Activity Company, trading as AIB Merchant Services (“AIBMS”) is making the changes described below that will be applicable to all European merchants who receive Braintree services from PayPal (Europe) S.à r.l. et Cie, S.C.A.:

• clarifications to AIBMS’s data privacy provisions.
• new provisions specific to marketplace merchants and merchants in the travel and gambling sectors

Review the updated Commercial Entity Agreement